3 x Cloud Service Support – Specialist
Job Description
The scope is to cover build, deploy and run on a isolated cloud service portfolio for an ongoing onboarding, the work will cover documentation, support, maintenance, configuration, service changes, service improvements, incident management and troubleshooting.
Description of knowledge and experience
Documented experience working with:
Software management
Scripting
Microsoft 365
Exchange
SharePoint
Azure Virtual Desktop
Citrix
Automation
Device Management
CAPA execution
Documentation and Service transition/migration.
Skills:
Change Management Important
Cloud Computing
Exchange
IT Architecture
IT Security Architect
Microsoft Infrastructure
Solution Architecting
Technical documentation
Testing – Operational Readiness Testing
Transition management
Workplace Technology Operations Design