Server Administrator Analyst

Skills:

• Proficient in Windows Server Administration and Maintenance along with strong troubleshooting knowledge of server related issues.
• Good Knowledge of Virtual Environment (VMware)
• Understanding of various ITIL Processes (i.e. Incident, Knowledge, Problem and Change Management) and how that works in an enterprise environment.
• Knowledge of any scripting language, preferably PowerShell.
• Good knowledge in Audit and Backup/Recovery (Preferably Veritas NetBackup)
• Knowledge on Linux Operating System and related server troubleshooting will be a plus.
• Basic understanding of Storage technologies SAN/NAS (Primera, 3PAR)

Requirement

• Minimum of 5 years’ relevant experience with hands on in Server Administration, Microsoft Infrastructure and VMware.

Desired Characteristics

• Strong communication and interpersonal skills
• Business focused, customer and service minded.
• Flexible to work across time zones and open to new ways of working.
• Result oriented and work ethic to always deliver on time, in scope and on budget.
• Able to work under pressure and manage stressful situations confidently and effectively.
• A good awareness and appreciation of social and cultural differences
• Open minded with a positive attitude
• Self-motivated to work independently, eager to learn and pick up new activities and challenges as they arise, as well as acquire new skills.
• Good team player, actively participating and contributing toward achieving our mission successfully

Role and responsibilities:

• Supporting day-to-day operations within the Infrastructure Services Team with Server and Storage Administration to include performing
• Server and Storage configuration of virtual environments and troubleshooting server and storage related issues.
• Monitoring the server performance and using tools to maintain system continuity and an acceptable level of system Performance.
• Providing Tier 2 and 3 support for issue resolution relevant to Server and Storage Management area.
• Maintaining and upgrading the Virtual Machine environment with latest software and assist in maintaining Patch Management infrastructure health and compliance.
• Explore opportunities to further improve the service and stay on top of the ever-changing technology and security threats.
• Ensure smooth delivery of projects and implementations by offering Server storage, and backup expertise.
• The ideal candidate will have knowledge of network protocols, principles and concepts including the ability to troubleshoot local connectivity issues as well as understanding of Data Center architecture and operations in a highly virtualized environment.